Privacy Policy

This policy explains what information Lofts at 909 collects when you visit lofts909.com or contact us about a loft, an office suite, or a tour, how we use that information, and what choices you have about it. We have tried to write it in plain language rather than legal boilerplate.

Who We Are

Lofts at 909 operates this website. Our address is 909 Green St, Harrisburg, PA 17102. You can reach us at tmshinlofts909@gmail.com or +1 (800) 781-2303. Throughout this policy, “we,” “us,” and “our” refer to Lofts at 909.

Information You Give Us

When you submit a tour request, availability inquiry, office space inquiry, or any other form on this site, we collect the information you enter. Depending on the form, that may include:

• Your name
• Your email address and phone number
• The type of stay or space you are asking about
• Your target move-in or start date
• Any details you choose to include in the message field, such as assignment dates, number of occupants, or questions

You also give us information when you email us, call us, or text us. We keep that correspondence so we can follow up on your inquiry.

Please do not send sensitive information such as Social Security numbers, financial account numbers, or copies of identification through a website form or by email. If we need that information as part of a lease application, we will tell you a secure way to provide it.

Information Collected Automatically

Like most websites, this site collects some technical information automatically when you visit. That can include your IP address, browser type and version, device type, operating system, the pages you view, how long you spend on them, the site or search terms that referred you here, and the date and time of your visit.

We use this information in aggregate to understand how the site is being used and to improve it. We do not use it to try to identify you personally.

Cookies and Similar Technologies

Cookies are small text files placed on your device by a website. This site uses them for a few purposes:

• Necessary cookies keep the site working correctly, including basic security and session functions.
• Analytics cookies help us count visits and understand which pages people actually read.
• Preference cookies remember choices you have made, so the site behaves consistently between visits.

You can control cookies through your browser settings. Most browsers let you refuse new cookies, delete existing ones, or alert you when a site sets one. Blocking cookies may affect how parts of this site function.

Third-Party Services We Use

We rely on a few outside services to run this website. Each collects information under its own privacy policy, and we encourage you to review theirs:

• Google Analytics and Google Tag Manager for website traffic measurement
• Google Maps, which may be embedded on our contact page to show our location
• Our web hosting provider, which maintains server logs as part of normal operation
• Our form and email provider, which delivers and stores the inquiries you send us

We do not control how these companies use the data they collect. Their practices are governed by their own policies, not this one.

How We Use Your Information

We use what we collect to:

• Respond to your tour request, availability question, or office inquiry
• Send information about the lofts, office suites, or lease terms you asked about
• Process and follow up on a lease application if you choose to submit one
• Communicate with you as a resident or tenant about your lease and the building
• Understand how the website is used so we can improve it
• Meet our legal, accounting, and record-keeping obligations

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We share it only in these situations:

• Service providers who help us operate the business, such as our hosting, email, form, and property management tools, and only as needed to do that work
• Professional advisors such as accountants or attorneys, when required
• Legal requirements, when we are compelled by law, subpoena, or a valid government request, or when we need to protect our rights, safety, or property
• Business transfer, if the building or business is sold or transferred, in which case your information may pass to the new owner under this same policy

Marketing Messages

If you contact us, we may follow up by email, phone, or text about your inquiry. If we later send you occasional updates about availability, you can opt out at any time by replying STOP to a text, using the unsubscribe link in an email, or simply asking us. Opting out of marketing does not stop messages directly related to an active inquiry, application, or lease.

How Long We Keep Information

We keep inquiry and tour request information for as long as we need it to respond and for a reasonable period afterward, in case you come back to us. Lease and tenant records are kept as long as required by Pennsylvania law and our accounting obligations. Website analytics data is retained according to the settings of the analytics service. When information is no longer needed, we delete it or remove the details that identify you.

Your Choices and Rights

You can ask us to:

• Tell you what personal information we hold about you
• Correct information that is wrong or out of date
• Delete information we no longer have a business or legal reason to keep
• Stop sending you marketing messages

Email tmshinlofts909@gmail.com with your request and we will respond within a reasonable time. We may need to verify who you are before acting on a request. Residents of some states and countries have additional rights under their local laws, and we will honor those where they apply.

Do Not Track

Some browsers offer a “Do Not Track” signal. There is no common industry standard for how websites should respond to it, so this site does not currently change its behavior based on that signal. You can still control cookies through your browser as described above.

Data Security

We take reasonable steps to protect the information we hold, including limiting who can access it. That said, no method of transmitting information over the internet or storing it electronically is completely secure, and we cannot guarantee absolute security. This is also why we ask you not to send sensitive documents through website forms.

Children’s Privacy

This website is intended for adults inquiring about housing and office space. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Links to Other Websites

Our site may link to other websites, including our listings on Google, Yelp, and Facebook. We are not responsible for the privacy practices or content of sites we do not operate. Review their policies before sharing information with them.

Fair Housing

Lofts at 909 complies with the Fair Housing Act and Pennsylvania fair housing law. We do not use personal information collected through this website to discriminate against anyone on the basis of race, color, religion, national origin, sex, familial status, disability, or any other protected characteristic.

Changes to This Policy

We may update this policy as our practices or the law change. When we do, we will revise the “last updated” date at the top of this page. Significant changes will be noted on this page. Continuing to use the site after an update means you accept the revised policy.

Contact Us

Questions about this policy, or about the information we hold, can go to: